You are each required to make monthly payments of your rent, starting exactly one calendar month after the tenancy begins. (For example, if the tenancy begins on 1st July, then the monthly rent will need to start being paid to us from the 1st August). We ask that you set up a standing order with your bank (either via online banking or at the branch in person) for this payment. It is important to ensure that the standing order payment is set up for a minimum of 3 days in advance of the due date to cater for weekends/bank holidays and some slow banking processes.
We will require you to send us evidence that you have set this up.
If you have set this up online, please take a screenshot of the confirmed standing order and email or text us the photo of the evidence required.
If you have set this up in branch, please ask for a receipt, advice slip or confirmation email that your standing order has been set up. Again, please then take a photo or screenshot of the confirmed standing order and email or text us the photo of the evidence required.